Privacy Policy
Last updated: 6 January 2026
Introduction
ArcadeGeek LTD ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at www.arcadegeek.co.uk or engage with our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy should be read alongside our Cookie Policy.
Data Controller
The data controller responsible for your personal data is:
ArcadeGeek LTD
Company Registration Number: 07582886
Registered in England and Wales
Northampton, United Kingdom
Email: privacy@arcadegeek.co.uk
Information We Collect
We may collect and process the following types of personal data:
Information You Provide
- Contact Information: Name, email address, and any message content when you use our contact form
- Business Enquiries: Details about your project requirements when requesting our services
- Correspondence: Any information you provide when communicating with us
Information Collected Automatically
- Technical Data: IP address, browser type and version, operating system, and device information
- Usage Data: Pages visited, time spent on pages, navigation paths, and referring websites (via Google Analytics, with your consent)
- Cookie Data: Information collected through cookies as described in our Cookie Policy
- Geographic Data: Approximate location (country, region, city) derived from your IP address, collected in server logs for security purposes only
Server Log Data
Our web servers automatically collect certain information in server logs, including your IP address and approximate geographic location (country, region, city). This data is used solely for security purposes, such as identifying and blocking potentially malicious traffic from specific regions. Server logs are not retained and are automatically purged; we do not store this geographic information long-term or use it for any other purpose.
How We Use Your Information
We use your personal data for the following purposes and legal bases:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiries and contact form submissions | Legitimate interest / Contract performance |
| Providing and improving our services | Contract performance / Legitimate interest |
| Website analytics and performance monitoring | Consent (for Google Analytics) |
| Ensuring website security and preventing fraud | Legitimate interest |
| Complying with legal obligations | Legal obligation |
Data Sharing and Third Parties
We do not sell, rent, or trade your personal data. We may share your information with:
- Google Analytics: For website analytics (with your consent). Google processes data in accordance with their Privacy Policy
- Service Providers: Trusted third parties who assist in operating our website and services, bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or to protect our legal rights
International Data Transfers
Some of our third-party service providers (such as Google) may transfer your data outside the UK and European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
- Transfers to countries with adequate data protection laws as determined by the UK government
- Binding Corporate Rules where applicable
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- Contact form submissions: Up to 3 years after our last interaction
- Analytics data: 26 months (Google Analytics default retention period)
- Cookie consent preferences: 1 year
After this period, we securely delete or anonymise your data unless we are required to retain it for legal, regulatory, or legitimate business purposes.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data in certain circumstances
Right to Restrict Processing
Request limitation of how we use your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent (e.g., analytics cookies)
To exercise any of these rights, please contact us at privacy@arcadegeek.co.uk. We will respond to your request within one month.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS (HTTPS)
- Secure hosting infrastructure
- Regular security assessments and updates
- Access controls limiting who can access personal data
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.
Complaints
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@arcadegeek.co.uk
Or use our contact form